STORE POLICIES & FAQS
WELCOME!!! I am so glad you are here!
Here’s the Low Down, Policies and all that Jazz....
⭐️ PREORDERS TAKE 4-8 weeks from the CLOSE date for production and shipping
Please consider this when starting your carts! What you order together will be fulfilled together! (Preorders are clearly labeled and located in the preorder section)
In Stock Items: These items we have in stock will ship within 3 business days.
DESIGNER EXCLUSIVES - ETA usually 1 week, some of the graphic tees can take up to 4 weeks if they still need to be pressed
If you are LOCAL and choose to pickup, you will receive an alert when your order is ready. Please pick up in a timely manner (within 3-5 days) otherwise shipping charges will be invoiced.
RETURNS: Items can be returned within 5 days of receipt for STORE CREDIT or EXCHANGE only. Shipping is your responsibility
Items also must be unworn, if the items have been washed or worn, it will be sent back to you and no exchange or store credit will be applied.
If there is a defect or I make a mistake, I will work with you for a refund or store credit of some sort. I do not ever want unhappy customers but I still need to adhere to policy.
* Bralettes, bodysuits, swim suits, MASKS, and SALE ITEMS ARE ALSO FINAL SALE
*Items lost by USPS are not in my control, if you have a missing package please call your local post master to have them GPS track the scan and find the package.
Cancellations: No cancellations may be made once your order has been placed and paid for. I also do not refund preorders that "take too long" PLEASE check your order over carefully that you have ordered your items just as you want them.
Personalized/Custom Items: Due to the nature of custom or personalized items, there will be zero returns on custom or personalized items (unless there is an error or defect, but these are processed with the utmost quality and attention to detail)
* Please make sure that your address is correct on your account as that is the address we ship to. We are not responsible for packages that are delivered to the wrong address.
*Please be sure to CREATE an account on the site and also sign up for LOYALTY POINTS! You can also keep track of orders here and check tracking. It is also highly encourages to include your phone # for text alerts!!
Here’s the Low Down, Policies and all that Jazz....
⭐️ PREORDERS TAKE 4-8 weeks from the CLOSE date for production and shipping
Please consider this when starting your carts! What you order together will be fulfilled together! (Preorders are clearly labeled and located in the preorder section)
In Stock Items: These items we have in stock will ship within 3 business days.
DESIGNER EXCLUSIVES - ETA usually 1 week, some of the graphic tees can take up to 4 weeks if they still need to be pressed
If you are LOCAL and choose to pickup, you will receive an alert when your order is ready. Please pick up in a timely manner (within 3-5 days) otherwise shipping charges will be invoiced.
RETURNS: Items can be returned within 5 days of receipt for STORE CREDIT or EXCHANGE only. Shipping is your responsibility
Items also must be unworn, if the items have been washed or worn, it will be sent back to you and no exchange or store credit will be applied.
If there is a defect or I make a mistake, I will work with you for a refund or store credit of some sort. I do not ever want unhappy customers but I still need to adhere to policy.
* Bralettes, bodysuits, swim suits, MASKS, and SALE ITEMS ARE ALSO FINAL SALE
*Items lost by USPS are not in my control, if you have a missing package please call your local post master to have them GPS track the scan and find the package.
Cancellations: No cancellations may be made once your order has been placed and paid for. I also do not refund preorders that "take too long" PLEASE check your order over carefully that you have ordered your items just as you want them.
Personalized/Custom Items: Due to the nature of custom or personalized items, there will be zero returns on custom or personalized items (unless there is an error or defect, but these are processed with the utmost quality and attention to detail)
* Please make sure that your address is correct on your account as that is the address we ship to. We are not responsible for packages that are delivered to the wrong address.
*Please be sure to CREATE an account on the site and also sign up for LOYALTY POINTS! You can also keep track of orders here and check tracking. It is also highly encourages to include your phone # for text alerts!!